Home / Support

How can we help?

Find answers about planning, your account and the RoamerBook community.

10 help articles

Getting startedHow do I start planning a trip?

Open Plan Trip, choose your travel group or add guests, then enter your destination and dates. Continue to choose places and review your itinerary.

Plan a trip →
Trips & saved placesWhere are my saved trips?

Open My Trips to find your plans and saved items. Sign in to the same RoamerBook account to access account-synced data. Check for a saved confirmation before closing an editor.

Open My Trips →
Trips & saved placesWhat does Make It Mine do?

Make It Mine starts your own adaptation of a community journey. Review the stops, travelers and dates before saving it as your journey.

Make It Mine →
Travel groupsCan I add someone for just one trip?

Yes. Use Add guest in the trip planner. A trip guest does not need to become a saved traveler. Saved groups can be managed in Family & Travelers.

Manage travelers →
VehiclesHow do I add or change a vehicle?

Open Vehicles / Garage to add a vehicle, review its details and set your primary vehicle. Check consumption and fuel or electricity assumptions before using cost estimates.

Open Garage →
CommunityHow do I publish a place or journey?

Create a place or journey and complete the required information. Review it before publishing. Manage your contributions from My Trips. Only share content and photos you have permission to use.

Manage contributions →
Privacy & accountAre my family details shown on my public profile?

Private planning details are separate from your public profile. Use Public Profile to choose what other travelers see, and preview it before saving.

Edit public profile →
Privacy & accountHow can I export my data?

Open Privacy & Data in your account and use the export control. The export contains account data; photo references may require separate downloads while signed in.

Open privacy controls →
TroubleshootingWhy did a save fail?

Check your connection and sign-in status. Keep the editor open and retry. If a conflict message appears, refresh the latest saved version before reapplying your changes.

Prepare a support message →
TroubleshootingWhy do prices or route estimates differ from reality?

Travel estimates depend on the information available and the values you enter. Verify current prices, opening times, access restrictions and route conditions with the provider before travelling.

Back to help →